Like most websites the Appeals Casework Portal uses cookies. In order to deliver a responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. You can find out more by clicking the 'Privacy and Cookies' link at the bottom of your screen.

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We have recently made some changes to our website to improve the customer experience.

We recommend using Google Chrome or Internet Explorer 11 (or higher) as we cannot guarantee all features will work as intended in older browsers.

If you've used this site before you may notice some differences:

Appeals should be submitted online with all their supporting documentation and the site has been updated to make this easier.

Attaching documents is now simpler and quicker.

Usability improvements have been made.

Appeals Casework Portal
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