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We have recently made some changes to our website to improve the customer experience.

For Local Planning Authorities -

The zip and download functionality has been improved so that it is more reliable.

For all users -

The issue some users reported regarding documents not transferring through to our internal system has now been rectified.

Usability improvements and minor bug fixes.

We recommend using Google Chrome or Internet Explorer 11 (or higher) as we cannot guarantee all features will work as intended in older browsers.

Appeals Casework Portal
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If you have forgotten your username then we can send you a reminder. Enter the email address of your account below and click 'Submit'. If the email address you supply matches our records we will send you an email confirming your username.

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If you have forgotten your password it will have to be reset. Enter your username below and click 'Submit'.

If the username you supply matches our records we will reset your password. An email confirming your new temporary password will be sent to the email address registered with the username.

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